Privacy Policy

Welcome to Sherbrt! 💖

This Privacy Policy explains how Shop on Sherbrt, Inc. (“Sherbrt”, “we”, “us”) collects, uses, and protects your personal information when you use our website and services.

By using Sherbrt, you agree to the practices described in this policy.

1. Information We Collect: We collect information to make your experience safe, fun, and fabulous:

💻 Info You Provide Name, email, and password when you sign up

Listing details and photos you upload

Shipping or pickup info for transactions

Messages you send through our platform

🌐 Info We Collect Automatically Your IP address and device/browser type

Pages you view and actions you take on the site

Cookies (the digital kind, not the edible ones 🍪)

2. How We Use Your Info:

Power your Sherbrt account and listings

Process rentals and payments securely

Send confirmations, updates, and support messages

Improve the platform and understand user behavior

Detect and prevent fraud or misuse

📱 SMS Notifications If you provide your phone number and opt in, we may send you SMS messages about your account, including booking confirmations, reminders, and support updates. Message and data rates may apply. You can opt out anytime by replying STOP.

We only use your info for what it was collected for. No shady business.

3. Who We Share Your Info With: We do not sell your personal information, and we do not share your personal information with third parties for their own marketing purposes.

We only share personal information as needed to operate and improve Sherbrt, including:

Payment processors, like Stripe, to process transactions securely

Shipping or pickup partners, to facilitate delivery and returns

Service providers, like cloud hosting or analytics tools, who help us run the platform

Legal authorities, if required by law or to protect rights

4. Your Privacy Choices: You can edit or delete your profile info anytime

You can unsubscribe from non-essential emails

You can request a full copy or deletion of your data by emailing us at bestie@sherbrt.com

5. Cookies: We use cookies to remember your login, personalize your experience, and see what styles are trending. You can manage or delete cookies in your browser settings.

6. Data Retention: We keep your data as long as you have an account, or as needed for legal, tax, or fraud prevention reasons. If you delete your account, we’ll delete your data unless we legally have to keep it.

7. Security: We take your privacy seriously. We use encryption, secure hosting, and trusted third parties to protect your data. But as with all things online, no method is 100% secure.

8. Changes to This Policy: We may update this Privacy Policy from time to time. We’ll notify you of any major changes via email or through the platform.

9. Contact Us: Have questions or concerns? Reach out anytime:

📧 bestie@sherbrt.com 🌐 sherbrt.com